Official Exclusive Agent • Certified Customer Care

Contact New Star Egypt

We are dedicated to providing you with world-class support. Whether you have questions regarding our Turkish coffee makers, require certified maintenance service, or want to discuss corporate partnerships, our specialized team is at your service.

Official Unified Hotline 15789
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Headquarters & Engineering Center

Heliopolis Main Branch

5 Murad Bek St., off Othman Ibn Affan St., Salah El-Din Sq. (next to George Pharmacy), Heliopolis, Cairo, Egypt
All Week: 9:00 AM – 6:00 PM
Direct: 15789
Experience Showrooms

Showrooms Across Egypt

Experience our smart coffee machines firsthand at our retail locations:

  • Mall of Egypt: Al Wahat Road, 6th of October City (in front of Carrefour)
  • Mall of Arabia: Next to Gate 22, in front of Spinneys, 6th of October
  • Cairo Festival City: 3rd Floor, in front of Carrefour, New Cairo
  • City Center Almaza: Ground Floor, between Orange & Abo Auf, Nasr City
  • Citystars Mall: Phase 1, Ground Floor, in front of Seoudi Supermarket
  • City Centre Alexandria: Cairo Alex Desert Road, in front of Carrefour
View Detailed Store Locations & Maps →
Direct Inquiry

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Our customer support representatives are active all week from 9:00 AM to 6:00 PM.